Questions technology founders usually ask
Dubai Internet City Business Setup FAQs
Practical answers about jurisdiction, software, cloud, cybersecurity, regional offices, workspaces, visas and technology licensing.
Is Dubai Internet City a free zone?
Yes. Dubai Internet City is a technology-focused business district within Dubai Development Authority’s free-zone jurisdiction. DDA handles the licensing framework, while TECOM Group operates the district and provides commercial and business-support services.
Who issues Dubai Internet City company licences?
Dubai Development Authority issues licences by cluster based on the nature of the business activity. TECOM Group operates Dubai Internet City and provides workspace and ecosystem services.
Can I set up a software company in Dubai Internet City?
Yes, subject to the exact approved activity. DDA’s Software segment covers software development, installation and modification and includes application software, infrastructure software, web and mobile applications and other technology solutions.
Does Dubai Internet City support cloud and cybersecurity activities?
DDA’s current Software segment explicitly references cybersecurity and cloud computing. Data Centre and IT Services categories also cover cloud-service operations, IT security and infrastructure-related services. The correct activity depends on what the company actually provides.
Can I open an IT consultancy in Dubai Internet City?
DDA’s IT Services and other technology segments include consultancy and advisory activities involving IT, applications, infrastructure, architecture and related technical services. Confirm the activity wording before application.
Can a foreign technology company establish a branch?
Yes. DDA’s setup framework allows a branch of a foreign or UAE company. A branch remains legally dependent on the parent and operates within the approved free-zone activity scope.
Is Dubai Internet City suitable for a regional headquarters?
It can be relevant to regional technology operations. DDA’s licensing decision includes a Regional Head Quarters segment covering coordination of administrative, marketing and customer-service activities. Its published definition states that trading activity may not be carried out from the zone under that segment, so intended commercial functions should be reviewed carefully.
How is Dubai Internet City different from Dubai Media City?
Dubai Internet City is focused on technology and ICT activities such as software, IT services, networks, data infrastructure and digital solutions. Dubai Media City is focused on media, advertising, PR, communications, events and creative businesses.
How is Dubai Internet City different from JLT / DMCC?
Dubai Internet City is a sector-focused technology ecosystem under DDA’s cluster licensing framework. DMCC in JLT is a broader multi-sector free-zone ecosystem used by a wide range of service, trading and other approved businesses.
What office options are available in Dubai Internet City?
TECOM provides commercial offices across Dubai Internet City, and D/Quarters offers flexible co-working space. The best option depends on the company structure, team, licence requirements and regional-office plans.
Can technology freelancers work through the DDA framework?
DDA’s licensing decision includes ICT freelancer activities for software development, networking, information security, customer service and data science/analytics. Current eligibility and package requirements should be checked before applying.
Can Spark Point help with employee visas and PRO services?
Yes. After the company, establishment and workspace requirements are confirmed, Spark Point can coordinate eligible visa-related procedures and ongoing company administration. TECOM’s axs platform provides access to licensing, visa processing and other corporate/government services.